Some of the worst usability I've seen in a long time
The other week, I had a little trouble logging onto the Design Week website. Odd, I thought, I must have forgotten my password. So I clicked onto the 'Forgot Password?' link and awaited an email.
When the email arrived it said click on this link and reset your password. Here's the screen that greeted me when I clicked on the link.
Can you stop the obvious mistake there? I thought it was a joke, so I entered my new password. This is what happened next.
Yes, my current password is incorrect because I've forgotten it.
To be fair, it turns out I couldn't log in because we'd forgotten to renew our subscription, but that's not
the point. A 'Forgot Password?' link that takes you to a page that asks you to enter your current password is insane.
Still, mustn't crumble, recently Design Week very kindly wrote about my Flickr page .
On a similar note, the last issue of Digit featured some stunning insights from me about pitching and presenting. You'll be able to read the article here.
Nice cap.
Posted by: davidthedesigner | May 03, 2007 at 13:09
Oh the whole montage is pretty special, don't ya think?
Posted by: Ben | May 03, 2007 at 13:51
Yeah, I've heard that burt orange is making a comeback. You think they'd have gone the whole way and set the headline in Rockwell, though.
Posted by: davidthedesigner | May 03, 2007 at 16:11
I'm struggling to work out the relevance of the image but I do like the air of insouciant cheeriness you're managing to exude while whatever it is bursts out of your shoulder.
Posted by: andrew | May 03, 2007 at 17:05
Errr... that is not a picture of me...
Posted by: Ben | May 03, 2007 at 18:25
Though having said that, it ain't always easy. I once had to include photo's of Robson(?) and Stephen Tomkinson in an illustraion for the radio times, without making it look like one of those 'big head-small body' caricatures that were once so popular. If I can find it, I'll post it.
Posted by: andrew | May 03, 2007 at 19:58
Not a picture of you? How do I know that's true? I've nothing to compare it to. I must say, however, he has managed an air of insouciant cheeriness...
Posted by: andrew | May 03, 2007 at 20:02
this reminds me of an email subscription I wanted to cancel recently. here's the steps one must go through...
1. click "unsubscribe"
2. you're taken to a screen that asks you to confirm what you just said.
3. you recieve an email asking you to click to confirm that you want to unsubscribe.
4. you're taken to a screen to confirm the email address that you are unsubscribing.
5. Confirmation!!!
My God, it's almost like they don't want to loose you! : )
Posted by: Nick | May 03, 2007 at 21:07