A student came to see us today. She emailed a while ago and asked if she could come in and have a look round.
She's in her 2nd year at Colchester doing a course in Graphic Media. She turned up had a quick look around, took lots of pictures. Asked a few questions; what software do you use, how do you think up your ideas, the usual kind of stuff. We gave her whatever samples we could spare and off she went.
As I was showing her out I said, "Are you seeing any other agencies today?". "Er no" she said, "You're the only agency that agreed to see me. In fact you're the only agency that replied to me at all".
That made me feel really sad.
She probably got a load of addresses from somewhere like here and she probably sent the same email to everyone. That's OK, a lot of people do that. I'm sure she wasn't expecting to get that many visits, but one? And only one reply? That's really bad, isn't it?
I know the other argument. We get loads of requests, we get loads of students writing in etc etc. And I realise we're probably the perfect size to show people round at the moment; we're big enough so that there is something to see and we're small enough to have the time to see people. But still.
We get loads of requests from students, placements, visits, questionnaires that kind of thing. We also gets loads and loads of CV's. I always try and reply, although it is hard. We always send people who send their CV's in this and hope that it helps a little bit. We can't see all the students who write in, but we make a real effort to reply.
I felt really sad today. I think we could all reply to an email couldn't we?