The other week, I had a little trouble logging onto the Design Week website. Odd, I thought, I must have forgotten my password. So I clicked onto the 'Forgot Password?' link and awaited an email.
When the email arrived it said click on this link and reset your password. Here's the screen that greeted me when I clicked on the link.
Can you stop the obvious mistake there? I thought it was a joke, so I entered my new password. This is what happened next.
Yes, my current password is incorrect because I've forgotten it.
To be fair, it turns out I couldn't log in because we'd forgotten to renew our subscription, but that's not
the point. A 'Forgot Password?' link that takes you to a page that asks you to enter your current password is insane.
On a similar note, the last issue of Digit featured some stunning insights from me about pitching and presenting. You'll be able to read the article here.