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Jun 07, 2012



I checked out the application yesterday. Wow. I've seen some convoluted application processes, usually for public sector jobs, but that takes the biscuit. Being a series of MS Word files is pretty tragic, you really should switch to an online system for many reasons, but especially because Word is a commercial product.

I'm fighting a similar battle at my company, always insisting on writing a straightforward description and keeping the application as minimally invasive as possible. I think all designers have a duty to "hack" their recruiting process to make it as fair as possible, but also to create the sort of experience we'd like to have ourselves.

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